Upper rack kept dropping from the wheels when we pulled it out

ApplianceGeneral Electric Dishwasher


Level of DifficultyEasy

Time to do repairLess than 15 mins

Age of Appliance1 - 4 years


Joel From Cypress, TX

Jun 03, 2009

4 out of 4 people found this instruction helpful

We knew roughly how we needed to put the cap on the rail, but our technique of simply forcing it in the end of the rail wasn't working. The trick is to bend the moveable part of the plastic cap inward while you're sliding it in, and it clicks right into place.

The location of the cap we were replacing was the upper back left, which made it a little tricky to reach back there and insert it, especially for a bigger guy like myself. We took the bottom rack out and my smaller wife was more easily able to lean in the dishwasher and reach back there to insert it.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

USE GEH WD12X10304 (Now subbed to RACK SLIDE END CAP)

Part Number: PS2370502

In Stock