Upper agitator did not rotate due to stripped nylon teeth on the cam dogs.

ApplianceWhirlpool Washer


Level of DifficultyReally easy

Time to do repairLess than 15 mins

Age of ApplianceMore than 10 years

Tools Pliers
Socket set

Richard From New Hartford, CT

May 19, 2009

1 out of 2 people found this instruction helpful

First: removed softener cup and cap seal.
Second: removed Agitator mounting bolt.
Third: removed the upper agitator (auger)
Fourth: removed Thrust Washer and cam and cam dogs.
Fifth: cleaned all parts not being replaced.
Sixth: broke off agitator base tabs as instructed.
Seventh: applied grease (plumbers grease) where indicated.
Eighth: inserted Thrust washer
Nineth: assembled cam, cam dogs and retainer.
Tenth: assembled upper agitator (auger), new seal on agitator bolt and tightened.
Elevnth installed new Oring on cap and seal assembly and inserted it into the upper agitator (auger).
Twelveth: reinstalled the fabric softener cup.

NOTE the Agitator Repair Kit comes with a new Thrust Spacer and new Seal, Inner Cap. They are not listed on the parts in the Kit. I knew I had to replace them, therefore I purchased two extra parts. I now have a spare for next time when I can just order the cam dogs.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Thrust Spacer

Part Number: PS334562

In Stock

Agitator Repair Kit

Part Number: PS334650

In Stock

Inner Cap Seal

Part Number: PS1490170

In Stock