Auger was broken

Needed a medium extension and a rachet a screw driver and a 13mm socket. I used a short screw driver and inserted in it the softer container and lifted it strait up to get the softner container out of the way. I used the medium extension to reach in the auger and loosen the small bolt holding the auger on the machine. Pulled it up and out. Reversed the above procedure and it was set to go. Total time about 8 to 10 minutes. Thank for all the help Kudos to all including Susan W.