ApplianceGeneral Electric Range
ModelJBP24BOB
Level of DifficultyA Bit Difficult
Time to do repair15 - 30 mins
Age of Appliance1 - 4 years
Tools
Socket set
First, we turned off the electricity for the whole house, since we didn't want to pull the unit away from the wall and possibly damage our new floors. We then used a socket wrench to remove the 2 nuts holding in the broken element. After that, we pulled out the old element, and this is where the difficulty came into play. The wires for the element stayed inside the back of the oven, and nothing we did could make them come out. We tried for a long time to get the wires to come back out into the oven, but our fingers were not long enough, and nothing we inserted into the space helped the situation.
Since we had turned the electricity off and still were reluctant to move the oven ourselves, we actually decided to call in a repair person (cost: $90). What he did, though was really simple:
He pulled the oven out from the wall. Used a screwdriver to open the back panel of the oven and was able to pull out the wires. Then, he inserted the new element, hooked it up to the wires, and closed back up the back panel. Then, he moved the oven back into place.
The repair person did this in all of 5 minutes, so if my husband and I had thought about the back panel, we would have easily done it ourselves.