The metal shaft of the agitator stripped the plastic coupling inside so I decided to replace the entire agitator assembly.

ApplianceGeneral Electric Washer


Level of DifficultyReally easy

Time to do repairLess than 15 mins

Age of Appliance5 - 10 years

Tools Wrench(Adjustable)

Amy From Falling Waters WV, WV

Mar 12, 2009

51 out of 63 people found this instruction helpful

I installed the coupler and tightened the bolt with an adjustable wrench. Then I aligned the agitator and snapped it onto the coupler. Then I snapped the fabric softener dispenser onto the agitator. All of this took less than 3 minutes and that includes putting the wrench back into the tool box.

I pulled the agitator off of the coupler and out of the machine. I moved the coupler in circles by hand to check to see if it was working properly. It wasn't. I got an adjustable wrench and removerd the bolt that held the coupler on. I pulled the coupler out of the wash basin and examined it. I saw that it was stripped out and I new I had to get a new one. I first called my local sears store to see if I could get the parts. First I spent about 20 minutes tied up in their phone system and then when I finally got to speak to an actual person they didn't have a clue. Then somehow I got transferred to the Sears 1-800- phone number and spent about 20 minutes talking with a parts person. Meanwhile I checked out while I was speaking with the Sears rep. It turns out that Sears wanted about $25 more for the parts than parts select and I was only placing a $50 order. When I brought this to the attention of the sales rep. they replied that they were shipping only GE repair parts. Big Deal. The parts that I got from parts select were the exact parts that I took out of the washer. Ordering online was very easy and convenient and I wasn't overcharged for shipping. The repair took less than 3 minutes and everything works like new. Thank you parts select.

Help other customers find the most helpful instructions.

Were these instructions helpful?

Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Fabric Softener Dispenser

Part Number: PS272900

In Stock

Dual Action Agitator

Part Number: PS1482519

In Stock

Agitator Coupling Kit

Part Number: PS1517844

In Stock

Drive Bell Bolt (Now subbed to Agitator Coupling Kit)

Part Number: PS1517844

In Stock