The metal shaft of the agitator stripped the plastic coupling inside so I decided to replace the entire agitator assembly.

ApplianceGeneral Electric Washer

Model

Level of DifficultyReally easy

Time to do repairLess than 15 mins

Age of Appliance5 - 10 years

Tools Wrench(Adjustable)

Amy From Falling Waters WV, WV

Mar 12, 2009

46 out of 57 people found this instruction helpful

I installed the coupler and tightened the bolt with an adjustable wrench. Then I aligned the agitator and snapped it onto the coupler. Then I snapped the fabric softener dispenser onto the agitator. All of this took less than 3 minutes and that includes putting the wrench back into the tool box.

I pulled the agitator off of the coupler and out of the machine. I moved the coupler in circles by hand to check to see if it was working properly. It wasn't. I got an adjustable wrench and removerd the bolt that held the coupler on. I pulled the coupler out of the wash basin and examined it. I saw that it was stripped out and I new I had to get a new one. I first called my local sears store to see if I could get the parts. First I spent about 20 minutes tied up in their phone system and then when I finally got to speak to an actual person they didn't have a clue. Then somehow I got transferred to the Sears 1-800- phone number and spent about 20 minutes talking with a parts person. Meanwhile I checked out partsselect.com while I was speaking with the Sears rep. It turns out that Sears wanted about $25 more for the parts than parts select and I was only placing a $50 order. When I brought this to the attention of the sales rep. they replied that they were shipping only GE repair parts. Big Deal. The parts that I got from parts select were the exact parts that I took out of the washer. Ordering online was very easy and convenient and I wasn't overcharged for shipping. The repair took less than 3 minutes and everything works like new. Thank you parts select.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Fabric Softener Dispenser

Part Number: PS272900

$12.16
In Stock

Dual Action Agitator

Part Number: PS1482519

$37.23
In Stock

Agitator Coupling Kit

Part Number: PS1517844

$5.93
In Stock

Drive Bell Bolt (Now subbed to Agitator Coupling Kit)

Part Number: PS1517844

$5.93
In Stock