pump leaking, agitator not turning

ApplianceWhirlpool Washer


Level of DifficultyReally easy

Time to do repair15 - 30 mins

Age of Appliance5 - 10 years

Tools Pliers
Socket set

Becky From Oskaloosa, IA

Feb 25, 2009

7 out of 8 people found this instruction helpful

First I went to this site and read what everyone had to say on leaking pumps. After finding the model number, I looked at the parts list, and found what parts I thought I would need. First I shut off the water and unpluged the washer Replacing the water pump was very easy after reading what other people had done. I pulled the washer out from the wall about 18 inches and tilted back on a 45 degree angle. The pump was now in plain sight and helt in with two slide clamps. Using a pair of plyers I remover both clamps from both hoses on the pump. By pushing to the outside of the pump I was able to remove both of the slide clamps. This allows the pump to be lifted out and off the motor shaft. As my washer had just started leaking " about one week" the pump slid off the shaft easy. There was no rust on shaft. Pump shaft has a slot in it so the pump can only go on one way. By reversing the way I removed the pump I was able to slide the new pump back onto the shaft and slide the slip clamps back over the pump. Replacing both hoses and both clamps. Now pump was in place. I pulled the washer away from the wall and slid back into place. That took care of the pump. For the top side I removed the top part of the agitator by pulling up and removing the part that holds the softner. Under this was a piece of plastic that I was able to lift out. Under that was a 12MM bolt with a rubber washer. Using a scoket set I removed the bolt and washer. Lifting up on the agitator it came right out. Pulling on each end of the agitator I was able to pull it apart. Inside was a large plastic washer and agitator directional cogs all in one piece. This piece just lifts up and off. I replaced the old piece with the new on and slid the two agitator back togeather. Setting the agitator back into the washer and put the 12mm bold and rubber washer back on. Then I put the plastic back on and set the top softer cup back in place. Snapping in the bleach dispenser was very easy, just shap into place. Pluging the washer back in, and turning back on the water I ran the washer with no clothes in it so I could check for leaks and make sure everthing was working. Repairing both parts took about 30 minutes and now the washer is like new.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Agitator Cam Kit

Part Number: PS334648

In Stock

Bleach Dispenser - White

Part Number: PS342396

In Stock

Direct Drive Water Pump

Part Number: PS342505

In Stock

Cam Driven Bearing

Part Number: PS350976

In Stock

Agitator Directional Cogs

Part Number: PS388034

In Stock