dishasher Soap/Rinse Dispenser

The latch on the soap dispenser got worn out over the past few years on the dishwasher. I tried just puting the detergent into it and running it as usual. The detergent was added Immediatley.. missing the proper timing that would normally dispense it properly. As a result the dishes were not coming out clean and lacked the shiny clean quality we were accustomed to . I ordered the right part, got it quickly and put it in..and were back to doing dishes and having them come out the right way...spotless and clean like they should.