Level of DifficultyReally easy
Time to do repairLess than 15 mins
Age of Appliance1 - 4 years
Sarah From Kirkland, WA
Jan 15, 2009
33 out of 38 people found this instruction helpful
First I looked up the error codes in the washing machine technical information pamphlet I got when buying the machine to determine what the problem was. It indicated that the machine wouldn't spin. After doing a few more tests I couldn't find the error code that was displaying, but the machine wouldn't run at all and just did a terrible growling sound. I tilted the machine back to get access to the bottom. Undid the flimsy corregated covering held in by 4 screws. In the right front corner I found the pump. There were 2 tubs connected to the pump; I undid each (a simple squeeze off holder) and found nothing blocking either passage. The type of pump is build as one part, so I was unable to open it up.
I decided to order a new pump assuming that was the problem and in fact it was. Replacing the pump was a piece of case. I undid the two tubes, disconnected the electrical connector then removed it from the washer casing with 4 screws. The new pump was easy to install -- screwed it in place with the 4 screws, reconnect the electrical part (just a simple female / male connection), reconnect the 2 tubs, put the bottom covering back on, and that was it. It's working just fine now.
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Part Number: PS2037077