Level of DifficultyA Bit Difficult
Time to do repair30 - 60 mins
Age of Appliance5 - 10 years
Turned refrigerater off. We defrosted the freezer by taking the back panel off. We followed the directions that your Co. had from a gentleman from Livermore, Ca. It went well but not as easy as he made it sound. Worth the effort to avoid a service call. Thanks for the service.