Washer's timer knob (plastic) broke off

ApplianceKenmore Washer

Model92478100

Level of DifficultyReally easy

Time to do repairLess than 15 mins

Age of ApplianceMore than 10 years

Tools

Rajeev From Sunnyvale, CA

Aug 24, 2007

3 out of 6 people found this instruction helpful

I looked up the part description on PartSelect. I did not find a match by Kenmore model number (I guess it is really old), so I searched by type of part (knob) and other parameters such as size. There were still a couple of hundred hits, but the very first page had the most relevant match, and the excellent graphics made it easy to see the part I wanted. I was a bit concerned that the original part was white plastic, whereas the replacement was black metal, but I went ahead and ordered anyway. I was a bit put off by the prce i.e. a simple knob costing $20+ is a bit of a rip off, but unfortunately, there is no alternative to find an exact replacement part (the alternative is to buy a new washer for $1000+).

Once I ordered, everything went very smoothly. The part arrived very prompty (I ordered on a Sat, and part arrived on Wed) and it took less than 5 minutes to unpack it and twist it on the washer. And now it works great! I am glad it is metal so won't break off (even though aesthetically, it is not as pretty, being black on a white washer).

Overall, excellent experience at PartSelect. They have a great selection of parts, detailed descriptions/graphics/reviews and excellent service.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Timer Knob

Part Number: PS342371

$25.00
In Stock