ice cubes, but no water...drips under freezer door

ApplianceKenmore Refrigerator


Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools Screw drivers
Socket set

tim From Lincoln, NE

Nov 30, 2008

8 out of 11 people found this instruction helpful

A service man who came to the house for another job said it was common for one solenoid on the inlet valve to fail while the other still worked, which explained why it would refill the ice maker but not dispense water. It was easy enough to unscrew the old valve from the frig frame and unscrew the and the tubing. The valve is oriented a little differently, but there was still room for it and enough tubing to reach the connections. Seems to me colors for the new water/ice controls were not exactly the same, so I would make a note of them (by following the tubing) when you disconnect them. The newer style push-in connectors were easy to hook up once I trimmed the a half inch or so from the end that had been crimped by the older compression fittings. Once I started using the water again, the occassional small puddles of water under the freezer door hinge disappeared. I was told this can happen when you stop using the water, and the water remaining in the tube that runs up thru the freezer door can freeze and thaw, producing a sweat that runs down the tube and out the hinge.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Water Inlet Valve Kit (Now subbed to Water Inlet Valve)

Part Number: PS3497634

In Stock