Fridge not cooling, freezer not defrosting

ApplianceGeneral Electric Refrigerator


Level of DifficultyDifficult

Time to do repairMore than 2 hours

Age of Appliance5 - 10 years

Tools Pliers
Screw drivers

Greg From Allen, TX

Oct 24, 2008

1 out of 1 people found this instruction helpful

Must have spent 10+ hours solid looking up info on the internet. Our ice maker had broken years ago, the door flap had broken years ago and I thought this was the end of a fridge after just 6 years 8 months.

GE offered a "broken appliance" warranty for $379 for one year, with no guarantee that when a technician came to look at it, the repairs would be covered by the warranty!!! No thank you, you just want me to buy a new fridge. Okay, challenge on, I'll fix it myself.

I took everything from the back of the freezer out. Spent an hour defrosting (note: use hair dryer next time). Ruled out a motherboard problem (even though it appears I have the old style motherboard), removed dust build up from fan intake. I could not get the heater to come on, so I cut off the thermostat defroster and connected the wires together. The only way to get the heater on was to set the freezer control to 0 / zero.

So, ordered part from and it arrived the next day!!!. Installed and unit appears to be defrosting okay after a week.

So now I'm back to order the ice maker part. The door flap will wait for another time.

Note: I've put in the time for novices and recognizing how the freezer is constructed.

Time includes taking everything out of the freezer section, unscrewing everything, diagnosing problem, fixing the problem, putting everything back. I would say allow 3-4 hours and pat yourself on the back if you do it quicker.

Note#2, if you have a large build up there is a hole in the floor of the freezer section. If the water does not evaporate it will run out of the hole and into your wooden floors! Place towels both inside and outside the unit just in case!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Defrost Thermostat

Part Number: PS1017716

In Stock