ApplianceGeneral Electric Refrigerator
Level of DifficultyReally easy
Time to do repair30 - 60 mins
Age of Appliance1 - 4 years
Well, first I googled the problem and the model and found my way pretty quick to you guys. I sent a note to Tom P., who confirmed that I was looking at the right things. Then I offloaded everything from the freezer and fridge to the RV fridge and chest freezer, unplugged it and used my hair dryer to melt the ice on back plate so I could remove it.
I removed the two small screws at the top of the back, below the icemaker and light bulb, and slid the back cover up and out. Since my coils were pretty heavily iced, it took about half an hour to melt enough that I could get the defrost heater out and check it for continuity, which it failed.
The replacement design is slightly different (2 heater coils vs 1 and connectors on one end), but functionally the same. When putting the new one in, you need to re-run the blue wire down the same side as the pink wire because the connectors are on one end. Mine was long enough to work, but they include a splice kit in case yours isn't.
It took me longer to get the cover back on than to replace the heater assembly! Everything is back to normal, had ice cubes within a couple of hours...
Thanks for your help!