Models > DW960B-CAN

DW960B-CAN Jenn-Air Dishwasher - Overview

Sections of the DW960B-CAN

[Viewing 7 of 7]
Keep searches simple, eg. "belt" or "pump".
Silverware Basket - Gray – Part Number: WP6-918873
Silverware Basket - Gray
★★★★★
★★★★★
(79)
PartSelect #: PS11743069
Manufacturer #: WP6-918873
This silverware basket is gray in color and measures 8 inches wide by 11-1/2 inches high by 12 inches deep. The silverware basket is used to hold small utensils such as forks, spoons, and knives durin...
$27.75
  In Stock
Door Gasket – Part Number: WP902894
Door Gasket
★★★★★
★★★★★
(44)
PartSelect #: PS11746830
Manufacturer #: WP902894
This dishwasher door gasket, or door seal, allows the dishwasher door to have an airtight seal when closing the door. No tools are required for this installation, simply remove the existing gasket and...
$69.78
  In Stock
White Dishrack Roller – Part Number: WP903093
White Dishrack Roller
★★★★★
★★★★★
(6)
PartSelect #: PS11746834
Manufacturer #: WP903093
This upper dishwasher dishrack roller, also known as a dishrack wheel, allows you to roll the dishwasher rack easily on the support rails. If your dishwasher rack is disconnected or the rack is broken...
$17.19
  In Stock
Door Spring Linkage – Part Number: WP912653
Door Spring Linkage
★★★★★
★★★★★
(16)
PartSelect #: PS11746857
Manufacturer #: WP912653
The door spring retainer is used in dishwashers. It attaches and holds the door spring to the support frame. If your dishwashers door keeps crashing, or both the door and dish rack are falling apart, ...
$11.10
  In Stock
Inner Door Foam Insulation Strip – Part Number: WPW10117748
Inner Door Foam Insulation Strip
★★★★★
★★★★★
(4)
PartSelect #: PS11748543
Manufacturer #: WPW10117748
This genuine inner door foam insulation strip, sometimes known as bottom seal foam, is used to create a waterproof seal that helps prevent leaking from the door area of the dishwasher. The existing in...
$36.28
  In Stock
Hose Clamp – Part Number: WP596669
Hose Clamp
★★★★★
★★★★★
(1)
PartSelect #: PS11743008
Manufacturer #: WP596669
This hose clamp is used in a wide variety of household appliances. Most often it is found in washers, dishwashers, refrigerators, freezers, dehumidifiers, garbage disposals, or air conditioners. This ...
$11.80
  In Stock
Door Switches and Holder Assembly – Part Number: 99002254
Door Switches and Holder Assembly
★★★★★
★★★★★
(17)
PartSelect #: PS2099645
Manufacturer #: 99002254
This part senses when the dishwasher door is closed so the cycle can start, and prevents it from starting if the door is not closed. If the dishwasher will not start or will not close, you may need to...
$86.06
  In Stock
Lower Spray Arm Support – Part Number: WPY912900
Lower Spray Arm Support
★★★★★
★★★★★
(4)
PartSelect #: PS11757605
Manufacturer #: WPY912900
This part is used to house the lower spray arm.
$64.60
  In Stock
Tub Wheel - NOT a Rack Wheel – Part Number: WP99002947
Tub Wheel - NOT a Rack Wheel
★★★★★
★★★★★
(2)
PartSelect #: PS11747734
Manufacturer #: WP99002947
This wheel attaches to the inside of the tub to help guide the track and support the top rack.
$16.15
  In Stock
Door Spring – Part Number: WP912652
Door Spring
★★★★★
★★★★★
(3)
PartSelect #: PS11746856
Manufacturer #: WP912652
The door spring puts tension on the dishwasher door though the hinge. This keeps it from falling or dropping abruptly when opening and closing. Please note: The spring for either side of the door is s...
$13.17
  In Stock
Short Dispenser Door Retaining Pin – Part Number: WPY912679
Short Dispenser Door Retaining Pin
★★★★★
★★★★★
(2)
PartSelect #: PS11757600
Manufacturer #: WPY912679
The short dispenser door retaining pin latches your washing machine door to the hinge. If you find that your washing machine will not dispense detergent, or the lid will not latch properly, you may ne...
$5.82
  In Stock
Hinge Pin – Part Number: WP6-912678
Hinge Pin
★★★★★
★★★★★
(2)
PartSelect #: PS11743044
Manufacturer #: WP6-912678
Sold individually. This part is exactly 1 inch long.
$10.63
  In Stock

Questions And Answers for DW960B-CAN

We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.

Common Symptoms of the DW960B-CAN

[Viewing 11 of 11]
Leaking
Fixed by
these parts
Fixing Fixing Fixing
Show All
Will not dispense detergent
Fixed by
these parts
Fixing Fixing Fixing
Show All
Door latch failure
Fixed by
these parts
Fixing Fixing Fixing
Show All
Not cleaning dishes properly
Fixed by
these parts
Fixing Fixing Fixing
Show All
Will Not Start
Fixed by
these parts
Fixing Fixing
Show All
Will not fill with water
Fixed by
these parts
Fixing Fixing Fixing
Show All
Not draining
Fixed by
these parts
Fixing Fixing Fixing
Show All
Door won’t close
Fixed by
these parts
Fixing Fixing Fixing
Show All
Noisy
Fixed by
these parts
Fixing Fixing Fixing
Show All
Not drying dishes properly
Fixed by
these parts
Fixing
Show All
Lid or door won’t close
Fixed by
these parts
Fixing Fixing
Show All
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
bottom rack needed replacing
Just took it out of the box and slid it in.
Only problem I encountered, and I think it was due to the age of the dishwasher, was the newunit was not as deep as teh original rack. This will require a new method of loading dishes. Also, the new basket doesn't really fit well in the new rack.
Still cheaper than replacing a good cleaning dishwasher!
Parts Used:
Silverware Basket - Gray Lower Dishrack with Wheels
  • Cheryl from South Burlington, VT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
527 of 549 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Rack roller broke
I opened the end stop of the rack, replaced the roller, and put the end stop back on. I can't believe I paid the repairman the last time $125????? An he put in a regular screw that rusted and broke the roller. Took me 3 minutes! Thanks
Parts Used:
White Dishrack Roller
  • Kathy from Lombard, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
497 of 502 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The utensil basket was old, bowed and the bottom was falling out.
I ordered a new replacement basket. The new one is a little different but it fits in the same place and takes up the same amount of room in the dishwasher. It looks very nice too.
Parts Used:
Silverware Basket - Gray
  • Janet from Plano, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
476 of 489 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!