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John
April 11, 2023
Both ovens won't heat, neither the oven or broiler elements. The keypad seems to be working fine (no dead keys).
For model number ERD48
Hi John, thank you for reaching out. We believe your range is having this problem because of a faulty relay control board, part number PS16554200, and you may need to replace it to fix the issue. We hope this sorts out your problem!
First disconnected power to the oven at circuit breaker box. Then, Removed top front control panel, held by four screws exposed when top oven door is opened. Was able to move control up and out of the way without disconnecting. The relay control panel is visible on the right. I was able to reach all connectors with needle nose plie
... Read morers and then remove the panel with needle nose to release clips and use screw driver to gentle pry up. Installed new unit by attaching back connectors and then setting panel down onto clips. Finished with attaching front connectors. Reattach front control panel.
I have contacted Dacor repeatedly with no response, by both phone and left my return contact and email. I could not be more disappointed in Dacor. All this for a problem which is listed as a home maintenance issue. A light bulb for $41.77 that I cannot install.
